RESOURCES

Practical resources for more organized work.

Explore the existing healthcare workflow demonstrations from RM Virtual Desk. Each walkthrough offers a closer look at patient coordination or practice administration.

HEALTHCARE WORKFLOW DEMONSTRATIONS

See the coordination behind the care.

These videos are demonstrations of administrative workflows. Your practice’s procedures, access controls and escalation routes define the support agreed for your team.


01 / Patient coordination

New Patient Registration

A walkthrough of how patient details are captured, verified and entered as part of a registration workflow.

Watch New Patient Registration on YouTube

02 / Appointment coordination

Appointment Rescheduling

A demonstration of how appointments are updated, confirmed and communicated to keep the schedule organized.

Watch Appointment Rescheduling on YouTube

03 / Administrative operations

Healthcare Administrative Workflow

A look at routine administrative tasks and the organization of records behind the scenes.

Watch Healthcare Administrative Workflow on YouTube

04 / Patient communication

Patient Administrative Support

A demonstration of patient-facing administrative communication and follow-up.

Watch Patient Administrative Support on YouTube
Portrait of Ruth Mbugua

MEET THE FOUNDER

The person behind the demonstrations.

Meet Ruth Mbugua and learn how her Community Health Nurse background and healthcare virtual assistance experience inform RM Virtual Desk’s approach.

LET’S MAKE ROOM FOR BETTER WORK

How could this fit your practice?

Talk through the administrative workflow that needs attention, then discuss a practical scope of support.